Customer Portal
Use the customer portal to connect applications, monitor AI activity, and manage governance work. Your role determines which records you can review and which actions you can take.
Who uses the portal?
VeriProof has six customer roles. Your role determines the navigation, default views, and actions available to you.
Select a role to read its guidance.
Administrators manage organization access and settings and can review every customer-portal workspace. Use Settings → Team → Members to assign roles and Roles & Permissions to review their capabilities.
Developers connect applications, respond to assigned work, confirm reporting, and investigate application-scoped session data. Their primary navigation centers on Inbox, Applications, and Tools and SDKs.
Governance Engineers create and test policy rules, manage evaluation data, review exceptions, and monitor policy results.
Compliance Officers review framework coverage, manage audit work, prepare evidence, and complete assigned approvals.
Business Owners review application outcomes, cost, value, and compliance health. Their views focus on decisions and trends rather than technical configuration.
Auditors review evidence within their assigned engagement. They can inspect sessions, verify evidence, and record findings without changing organization configuration.
Role reference
| Role | Core responsibility | Common work |
|---|---|---|
| Administrator | Organization oversight, access, and configuration | Manage members, settings, applications, evidence, and billing |
| Developer | Application integration and diagnostics | Connect applications, confirm reporting, and investigate sessions |
| Governance Engineer | Policy design and monitoring | Create rules, test policy behavior, and review exceptions |
| Compliance Officer | Compliance operations and evidence | Manage framework work, approvals, engagements, and exports |
| Business Owner | Outcomes, cost, and value | Review application performance, spend, value, and compliance health |
| Auditor | Engagement-scoped evidence review | Inspect assigned evidence, verify records, and record findings |
In sandbox and training flows, the View as switcher lets you preview the portal layout for another role. This preview does not change your permissions or verify another user’s access.
Top-level navigation
The sidebar puts each role’s frequent work first. Supporting destinations appear under More tools only when at least two supporting destinations are available.
| Role | Primary navigation order |
|---|---|
| Administrator | Home, Applications, Inbox, Settings |
| Developer | Home, Inbox, Applications, Tools and SDKs |
| Governance Engineer | Home, Inbox, Policy, Applications, Compliance |
| Compliance Officer | Home, Inbox, Compliance, Evidence sets |
| Business Owner | Home, Inbox, Portfolio, Applications |
| Auditor | Home, Compliance, Evidence sets, Session Explorer, Applications, Inbox |
Available supporting destinations depend on the user’s role, application scope, and permissions. For Administrators, More tools contains Policy, Compliance, Analytics, Session Explorer, and Agent tools. Package access is under Settings → Integrations. Evidence sets are available from Compliance.
| Navigation item | What it is for |
|---|---|
| Home | Your role-specific measures, assigned work, and next steps |
| Session Explorer | Cross-application session search and investigation |
| Inbox | Assigned work, approvals, exceptions, alerts, and updates |
| Applications | Application list and each application’s role-specific workspace |
| Policy | Organization policy, rules, and policy results |
| Compliance | Framework coverage, gap analysis, audit preparation, and evidence |
| Analytics | Portfolio trends, groups of applications, cost, and model analysis |
| Datasets / Evidence sets | Reviewed evaluation data used for policy, compliance, and audit work. Administrators open it from Compliance. |
| Agent tools | Role-scoped agent connections, agent registrations, and independent verification |
| Settings | Authorized organization, billing, security, notification, and integration configuration |
Core workspaces
See your assigned work and key measures, then open a record for details.
HomeEach application brings together the records and actions available to your role.
ApplicationsReview framework coverage, gap analysis, policy reference, and business-readiness signals.
ComplianceReview assigned work, approvals, exceptions, alerts, and updates in one place.
InboxCompare application groups and model behavior to see where activity and costs are concentrated.
AnalyticsReview organization policy, create rules, and connect policy results to evidence.
PolicyFollow delegated work, tool use, and handoffs in the order they occurred.
Review a session journeyReview an AI session step by step to inspect prompts, outputs, policy results, and integrity details.
Time MachineTest prompts against active policy checks before deployment and review the resulting safety, compliance, and quality signals.
PlaygroundSelf-service demo
VeriProof offers a self-service demo from the demo page . Select an industry, then explore the portal in sandbox mode with sample data.