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Use the customer portalApplication Status

Application Status

The Status tab shows one application’s key measures and work that needs attention. Check the application name and selected dates before interpreting a result.

Review what needs attention

Status combines application measures, source status, and priority work. Each interactive metric or item opens filtered details or the related record. A side-panel icon identifies actions that open a panel rather than another page.

The exact cards vary by role. For example, a Developer may see reporting and session signals, while a Compliance Officer may see evidence and approval work.

  • Use Set up SDK for connection and reporting setup.
  • Use Sessions for captured activity and session evidence.
  • Use Policy for policy results and rule work.
  • Use Compliance for application readiness and evidence.
  • Use Config for authorized setup changes.
  • Use Inbox for alerts, approvals, exceptions, and assigned work.

Check the basis of a value

Confirm the selected period and source status before you compare values. If a source is still loading or unavailable, treat the result as incomplete rather than zero.

Review operating assumptions

Open Review labor assumptions in Business impact, then select an activity under Operating value assumptions. Confirm the application name before editing. Current and expected effort describe that application, not an average across the portfolio.

See Operating value for calculation details and the distinction from session-based labor estimates.

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Application configurationApplication sessions