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Business Owner guide

Business Owners review business impact and make the decisions assigned to their role. Technical setup and compliance determinations remain with their accountable owners.

Review the portfolio

Start with the applications and period shown. The measures can help you identify a change that needs a decision or an accountable owner.

Open a metric to review its filtered records. A summary value is a starting point, not the conclusion.

Check business context

For each application, confirm:

  • the business purpose and accountable owner;
  • affected customers or employees;
  • decision and escalation responsibilities;
  • reported outcomes and cost basis;
  • open risk acceptance or approval work; and
  • evidence gaps that affect a business decision.

Make an authorized decision

Before deciding, open the assigned work item and review its scope, evidence, recommendation, and consequences. Record your decision and reason on that item so others can understand the outcome.

Do not approve technical configuration or compliance conclusions outside your authority. Assign follow-up to the correct owner.

Interpret cost and value

Cost and value answer different questions. Reported costs show recorded spending; estimates depend on the workload and assumptions used in the calculation.

On Home, open Operating value to see the activities behind the annual estimate. You can confirm effort and hourly cost for one application at a time. Returned capacity is not evidence of reduced payroll or realized savings.

Use financial records as the authority for purchasing or investment decisions.

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