Data retention
Set retention around the records your organization needs to keep. Session details and governance records have separate schedules, so review both before changing either one.
Understand the two periods
- Session data retention covers captured session details, including prompt content and step details. The allowed range is 30 to 3,650 days.
- Governance record retention covers decision outcomes, policy results, oversight status, and record-source details after session content is deleted. The allowed range is 365 to 3,650 days. It must not be shorter than session data retention.
Expired records become eligible for scheduled deletion. Changing a retention value does not delete data directly from the settings page.
Update the policy
Open Retention Policy
Go to Settings → Privacy & Data → Retention Policy.
Review the enforcement status
The status shows whether the environment uses append-only storage or the organization’s retention policy locks changes.
Enter the new period
Administrators can change session and governance retention when the environment is not locked. Other users see the current values without edit access.
Save each change
Review the impact preview, then save each period in its own section. Resolve any validation message first. Governance retention must cover at least the same period as session data.
Confirm a shorter period with your records-policy owner before saving. Scheduled cleanup can delete records outside the new period. Increasing retention later cannot recover deleted records. Previously exported evidence is unchanged.